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Our Terms & Conditions: What You Need to Know

When you open an account with bocoran china, you're entering an agreement that protects both of us.

Account security and login rulesDeposit and withdrawal proceduresGame play and bet settlement

How bocoran china Applies These Terms

bocoran china Service availability depends on jurisdiction. Users are responsible for checking local law before access.

bocoran china operates for players where local law permits. Your account access, deposit methods and game availability depend on local law and your region within Indonesia. When you register, you confirm you meet the eligibility requirements of your area and that you understand the terms governing

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account use, responsible money management and disputes. We process deposits via DANA, OVO, GoPay and QRIS; each transfer is logged on your account statement. Withdrawals are verified against your identity before funds leave our system. All bet outcomes are final once the game round closes and
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the result appears in your account history. We retain records of your account activity, login history and transaction data for dispute resolution and compliance purposes.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to Contact Us About Your Account

If you have questions about how these terms apply to your account, our support team is here to help. We respond to account inquiries through live chat during your region's business hours, and you can also reach us by email for formal disputes or policy requests. Players in Denpasar, Yogyakarta and across Indonesia can connect with us in English through the same channels.

Team online

Live Chat Support

Open the chat window inside your account lobby or on this site. Our team responds during regional business hours. Ask about account rules, payment holds or dispute procedures.

Email Support

Send formal account inquiries, data requests or policy questions to our support email. Include your account username and the specific term or rule you're asking about.

Account Settings

Update your contact info, review your login history and manage account preferences directly in the settings panel. Changes take effect immediately after confirmation.

SECURITY AND DATA

How We Protect Your Information Under These Terms

Your account security and data privacy are foundational to these terms. We encrypt all login credentials and payment information using industry-standard protocols.

Account Verification

We verify your identity before approving withdrawals. Provide your legal name and contact details during signup. Verification protects your account and helps us comply with payment security standards.

Encrypted Payments

Every DANA, OVO, GoPay and QRIS transaction is encrypted end-to-end. Your banking details are never stored on our platform; they're processed through secure payment partners only.

Session Security

Your login session expires after inactivity. Log out before leaving any shared device. If you suspect unauthorized access, change your password immediately and contact support.

Data Retention

We keep your account records, transaction history and game outcomes for seven years to handle disputes and comply with payment regulations. Request deletion after that period.

Dispute Resolution

If you disagree with a bet outcome or a withdrawal hold, open a dispute through your account. Provide the game ID or transaction reference; we'll review the logged data within five business days.

Policy Updates

We notify you of material term changes by email at least 30 days before they take effect. You can accept new terms or request clarification before the change date.

Frequently Asked About Terms & Conditions

Real account holders ask real questions about how our terms work day to day. Here are the most common ones about eligibility, deposits, payouts, dispute handling and what happens to your data.

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it, create a new password and log in. If you can't access your email, contact our support team with your account username and registered phone number to verify your identity.

Yes. Deposits typically arrive in under a minute. If a transfer doesn't appear after five minutes, check your bank app first — the debit may be pending. Contact us with your transaction reference; we'll trace the payment and credit your account manually if needed.

Verified withdrawals process within one business day to your DANA, OVO, GoPay or bank account. First-time withdrawals require identity verification, which can add 24 hours. Holds may apply if your account shows unusual activity; we'll email you the reason and next steps.

Every bet outcome is logged in real time on our system. Open a dispute through your account with the game ID and timestamp. Our team reviews the server log and game recording within five business days. If we find a system error, we'll restore your balance; if the bet was settled correctly, we'll explain why.

Yes. Email our support team asking for a full data export. Include your account username. We'll compile your personal details, login history, deposit and withdrawal records, bet history and game outcomes into a single file and send it within seven business days.

Your account remains active. However, if you don't log in for 12 months, we may suspend it as a security precaution. Contact support to reactivate. If you want to close your account permanently, we can do that too — just ask. We'll retain your history for seven years for dispute purposes.

Deposit and withdrawal limits depend on your payment method and account verification level. After full verification, you can deposit and withdraw up to the limits set by DANA, OVO, GoPay and your bank. Contact us if you want to review or adjust your limits for security reasons.

Our Terms & Conditions: What You Need to Know

How to Contact Us About Your Account

Live Chat Support

Email Support

Account Settings

How We Protect Your Information Under These Terms

Account Verification

Encrypted Payments

Session Security

Data Retention

Dispute Resolution

Policy Updates

Frequently Asked About Terms & Conditions

01 What happens if I forget my login password?

02 Are my deposits via DANA, OVO, GoPay and QRIS guaranteed to arrive?

03 How long does a withdrawal take, and what can delay it?

04 What if I lose money on a bet I think was unfair?

05 Can I request a copy of all my account data and transaction history?

06 What happens to my account if I stop playing for a long time?

07 Are there any restrictions on how much I can deposit or withdraw each day?

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